GENERAL CONDITIONS OF SALE
Welcome to www.ascolicalcio1898.it/store, the official online shop of Ascoli calcio 1898 F.C. S.p.A.
Trademarks, logos and other distinguishing marks of any kind used in the site pages belong to their respective owners.
It is forbidden to unauthorized third parties to use trademarks, logos and other distinctive marks of this site, including their reproduction on other internet sites.
Contents, such as information, texts, graphics and images contained in this site are protected by copyright; accordingly, any copy and reprint of any images displayed on this site without the prior written authorization of Ascoli Calcio 1898 F.C. S.p.A.
The offer and sale of products made on the website www.ascolicalcio1898.it/store are governed by these General Conditions of Sale.
The Customer is required, before submitting their purchase order, to carefully read these General Conditions of Sale.
The forwarding of the purchase order implies full knowledge and express acceptance of both the aforementioned General Conditions of Sale and of what is indicated in the online Order Form.
Once the online purchase procedure has been completed, the Customer is required to print and keep these General Conditions of Sale and the related order form, which have already been viewed and accepted.
1.1 These General Conditions of Sale have as their object the sale of products made online through an e-commerce service on the site www.ascolicalcio1898.it/store (hereinafter also referred to as the "Site").
1.2 The products sold on the site can be purchased and delivered in Italy, in the countries of the European Union and in non-European countries
2.1 The products are sold directly by Ascoli Calcio 1898 F.C. S.p.A. with registered office in Italy, in Corso Vittorio Emanuele 21 - Ascoli Piceno - C.F. and VAT number 02193450448 (hereinafter the Seller). For any information request, you can contact our customer service: by email at the following address: email@example.com
2.2 These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on www.ascolicalcio1898.it/store and do not, however, regulate the supply of services or possibly the sale of products. by parties other than Ascoli Calcio 1898 FC S.p.A. that are present on the Site through links, banners or other hypertext links. Before submitting orders and purchasing products and services from parties other than the Seller, we suggest checking their conditions of sale, because Ascoli Calcio 1898 F.C. S.p.A. is not responsible for the provision of services by third parties other than the Seller.
2.3 The products are sold to the Customer identified by the data entered when completing and sending the Order Form in electronic format with simultaneous acceptance of these General Conditions of Sale.
2.4 The products on the Site are aimed at adult customers. By placing an order through this Site, the Customer declares to be 18 (eighteen) years old and to have the legal capacity to enter into binding contracts.
2.5 The Customer is prohibited from entering false and / or invented and / or fictional names in the online ordering procedure and in further communications. Ascoli Calcio 1898 F.C. S.p.A. reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
2.6 Furthermore, by accepting these Conditions of Sale, the Customer exempts Ascoli Calcio 1898 F.C. S.p.A .. from any liability arising from the issuance of incorrect tax documents due to errors in the data provided when completing the online Order Form, the Customer being solely responsible for their correct
3. SALE THROUGH ELECTRONIC COMMERCE SERVICE
3.1 By online sales contract we mean the distance contract concerning the sale of movable goods (hereinafter Products) stipulated between the Customer and the company Ascoli Calcio 1898 F.C. S.p.A. with the website www.ascolicalcio1898.it/store -, as part of an electronic commerce service organized by Ascoli Calcio 1898 F.C. S.p.A. which, for this purpose, uses the distance communication technology known as the Internet.
3.2 To conclude the purchase contract for one or more Products, it is necessary to fill out the Order Form in electronic format (hereinafter "Order") and send it to the Seller via the Internet following the relevant instructions.
3.3 The Order contains:
a reference to the General Conditions of Sale;
information and / or images of each Product and its price;
the payment methods available to the Customer;
the methods of delivery of the products and the relative shipping costs;
3.4 The photographic representation of the products on the Site has the sole purpose of presenting them to the Customer for sale, without any guarantee or commitment on the part of the Seller regarding the exact correspondence of the image depicted on the Site with the real product; and this, with particular regard to its actual dimensions, accessories and / or the chromatic aspects of the products and / or packaging.
3.5 Before concluding the contract, the Customer will be asked to confirm that they have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
3.6 The contract is concluded when Ascoli Calcio 1898 F.C. S.p.A. receives the Order Form via the Internet, after verifying the correctness of the data relating to the order itself.
3.7 The language available to conclude the contract with Ascoli Calcio 1898 F.C. S.p.A. is Italian and the applicable law is Italian.
3.8 Once the contract is concluded, Ascoli Calcio 1898 F.C. S.p.A. will take charge of the Order for its evasion.
4. FULFILLMENT OF THE ORDER
4.1 By transmitting the Order via the Internet, the Customer accepts and undertakes to observe, in relations with Ascoli Calcio 1898 F.C. S.p.A. these General Conditions of Sale.
4.2 Once the contract is concluded, Ascoli Calcio 1898 F.C. S.p.A. will send, by e-mail, an Order Confirmation, containing a summary of the information already contained in the Order described in paragraphs 3.3, 3.4 and 3.5.
4.3 Before sending the Order Confirmation, Ascoli Calcio 1898 F.C.'s possibility remains unaffected. S.p.A., to ask the Customer for further supplementary information in reference to the Order sent. If the Customer fails to provide the Seller with the additional information requested, the Customer reserves the right not to accept the order sent.
4.4 Ascoli Calcio 1898 F.C. S.p.A. may not process orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, he will inform the customer, by e-mail, that the contract is not concluded and that Ascoli Calcio 1898 F.C. S.p.A. has not followed up the Order, specifying the reasons. In this case, the sum charged to the customer will be refunded by bank transfer.
4.5 If the products presented on the website are no longer available or on sale after sending the Order, Ascoli Calcio 1898 F.C. S.p.A. promptly communicate any unavailability of the ordered Products. In this case, the sum charged to the Customer will be refunded by bank transfer to the current account indicated by the Customer.
4.6 Each sale made by Ascoli Calcio 1898 F.C. S.p.A. through the online sales service, it may concern one or more products, with no quantity limit for each item.
4.7 Ascoli Calcio 1898 F.C. S.p.A. reserves the right to refuse orders from a customer with whom there is an ongoing legal dispute relating to a previous order. This applies equally to all cases in which Ascoli Calcio 1898 F.C. S.p.A. considers the Customer unsuitable, including, by way of example, the case of previous violations of contract conditions for online purchases on the Site or for any other legitimate reason, especially if the customer has been involved in any kind of fraudulent activity.
5. SALE PRICES
5.1 Unless otherwise indicated in writing, all Product prices and shipping and delivery costs indicated on the Site and in the Order are to be considered VAT included and expressed in Euros. The validity of the prices indicated is always and only that indicated by the Site at the time the Order is sent over the Internet. Product prices and shipping and delivery costs may vary without prior notice. The Customer is required to ascertain the final sale price before submitting the relevant Order.
5.2 All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the Site and in the Order, unless otherwise specified, are to be considered not inclusive of any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where current legislation provides for import charges.
5.3 These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products
6. METHOD OF PAYMENT
Each payment by the Customer can only be made according to one of the methods indicated in the Order Form and which are summarized in the following articles.
6.1 Credit cards and prepaid cards.
6.1.1 Ascoli Calcio 1898 F.C. S.p.A. accepts payments made with the following credit cards and prepaid cards: Visa, Mastercard, Maestro, without applying any additional charge to the price of the product or shipping. It is understood that the Customer must be the holder of a valid credit card at the time of purchase and that the name on the credit card must be the same as indicated on the billing data. In the absence of these conditions, it will not be possible to proceed with the order and the consequent purchase of the selected product.
6.1.2 At the time of online purchase, together with the Order Confirmation, the reference bank will debit the amount relating to the order on the Customer's credit card.
6.1.3 Once the order has been processed (therefore after having instructed the Courier for the shipment), if the Customer intends to make use of the Right of Withdrawal, Ascoli Calcio 1898 F.C. S.p.A. will instruct the reference bank to credit the amount to be repaid by bank transfer to the current account indicated by the Customer.
6.2.1 If the Customer has a Paypal account (available from the website www.paypal.com), Ascoli Calcio 1898 F.C. S.p.A. provides him with the ability to make all payments directly using the credentials for accessing the website www.paypal.com.
6.3 Bank transfer
6.3.1 Ascoli Calcio 1898 F.C. S.p.A. accepts payments made by bank transfer to be paid to IBAN IT 43 Q 08474 13500 000040102014 in the name of Ascoli Calcio 1898 F.C. S.p.A. and indicated in the order confirmation email. The reason to be reported in the payment made by bank transfer must indicate the following words "ESHOP ORDER PAYMENT + order number" as better specified in the confirmation e-mail.
6.3.2 Payment must be made by the Customer no later than 7 days from the date of receipt of the order confirmation e-mail. After this deadline for making the payment, Ascoli Calcio 1898 F.C. S.p.A. will be authorized to cancel the order placed by the Customer.
6.3.3 In any case, the shipment of the products will take place exclusively following the correct crediting of the entire agreed amount.
7. SHIPPING AND DELIVERY OF PRODUCTS
7.1 Each shipment contains:
the products ordered;
the relative transport document / accompanying invoice;
any information and marketing material.
7.2 The delivery of the Products purchased through the Site is carried out at the Customer's home.
7.3 Customer home delivery
7.3.1 The purchased products will be delivered by the courier identified by Ascoli Calcio 1898 F.C. S.p.A. to the shipping address indicated by the Customer on the Order.
7.3.2 Unless explicitly stated otherwise, delivery is intended at street level. Upon receipt of the goods at the address indicated during the purchase phases, the Customer is required to check:
the integrity of the delivered packages, packaging and closing materials;
the correspondence of the number of packages delivered to what is indicated in the transport document.
In case of anomalies, the Customer must immediately contest them by adding the wording "Accepted with reserve" on the courier's delivery receipt. Otherwise, the possibility of raising any dispute will lapse.
8. RIGHT OF WITHDRAWAL
8.1 Pursuant to art. 52 and ss. of the Consumer Code (Legislative Decree no. 206/2005 and subsequent amendments) the Consumer Customer (this definition being the one provided for by Article 3 of the Consumer Code, or "any natural person who acts on the site for unrelated purposes to any entrepreneurial or professional activity carried out "), has the right to withdraw from the contract concluded with Ascoli Calcio 1898 FC S.p.A., without any penalty, for any reason and without the need to provide any explanation, within the term of 14 (fourteen) working days, starting from the day of receipt of the products purchased on the Site.
8.2. For the purposes of exercising the right of withdrawal, the Customer must, before the expiry of the term referred to in the previous point, inform Ascoli Calcio 1898 F.C. S.p.A. of its decision by sending written notice to the following address:
Ascoli Calcio 1898 F.C. S.p.A., Via Benedetto Cairoli n. 32, Ascoli Piceno (AP), 63100
within 14 days of receipt of the products. This communication can also be sent by e-mail to the e-mail address firstname.lastname@example.org.
8.3. In case of exercising the right of withdrawal, the Customer is required to return the goods received to Ascoli Calcio 1898 F.C. S.p.A., by sending it to the Ascoli Calcio store in Ascoli Piceno (AP), Via Benedetto Cairoli n. 32, 63100, without undue delay and in any case within fourteen days following the date on which he communicated his decision to withdraw from the contract; the deadline is considered to have been met if the Customer sends back the goods before the expiry of the fourteen-day period.
8.4. The direct cost of returning the goods is borne by the customer.
8.5. The customer is required to return the goods in an intact state of conservation and with original labels not removed. The packaging of the products must be accurate, in order to protect the original wrapping from damage, affixing of writings or labels. The consumer is responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the same.
8.6. Where the right of withdrawal has been exercised in accordance with the aforementioned provisions, Ascoli Calcio 1898 F.C. S.p.A. will, within thirty days of receiving the notice of withdrawal, return to the Customer all payments received, in relation to the order to which the withdrawal refers, using the same payment method used by the Customer for the initial transaction if this does not involve costs resulting from the reimbursement to the Customer; however, pursuant to art. 56, paragraph III, legislative decree n. 21/2014, is the faculty of Ascoli Calcio 1898 F.C. S.p.A., withhold the reimbursement until it has received the goods or until the Customer has demonstrated that he has returned the goods, whichever occurs first.
8.7. The right of withdrawal is the right of only natural persons who act for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out (consumers). Therefore, retailers and companies are excluded from the right of withdrawal.
8.8. The right of withdrawal is also excluded, pursuant to art. 59 of Legislative Decree no. 21/2014, in the case of the supply of customized goods (see previous art.2.6.), As well as sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection and which have been opened after delivery.
8.9. No refunds or replacements are made on customized products at the express request of the customer (eg: customized products with names and / or numbers, with patches, with initials, with the exception of defective or damaged products); on underwear and costumes; on match jerseys following the change of the player's jersey number or his transfer to another team. For products at a discounted price (Outlet section, special promotions) no refunds are made, but replacements are possible or the request for a voucher of value corresponding to the amount paid, to be used later.
9. NON-CONFORMING PRODUCT WARRANTY
9.1 Ascoli Calcio 1898 F.C. S.p.A. is responsible for any defect in the products offered on the site, including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.
9.2 If the Customer has entered into the contract as a Consumer (meaning by this definition any natural person who acts on the site for purposes unrelated to any business or professional activity carried out), this guarantee is valid provided that the conditions of indicated below:
a) the defect occurs within the times provided for by the current legislation on the matter;
b) the Customer submits a formal complaint regarding defects within a maximum of 2 months from the date on which the defect was found by the latter;
9.3 In the event that the Customer finds a lack of conformity of the product, and is a consumer, the same has the right to request repair or replacement without expenses, where possible and not excessively expensive, and if these are not possible or would be excessively burdensome, it may ask for an appropriate price reduction or termination of the contract. The termination of the contract is also excluded in the event of minor conformity defects.
9.3 Following the Ascoli Calcio 1898 F.C. S.p.A. will arrange to collect the product from the Customer within a reasonable time and, after verifying the existence of the discrepancy, to replace it or, if the conditions are met, to partially or fully refund the price; however, it is the faculty of Ascoli Calcio 1898 F.C. S.p.A. propose alternative remedies available, such as, by way of example, the replacement of the product with another one of a different nature but equivalent value, chosen from those displayed on the site, or the issue of a voucher of value corresponding to the amount paid, to be used subsequently by contacting Customer Service; in the event that the Customer accepts, Ascoli Calcio 1898 F.C. S.p.A. will carry out the specifically proposed remedial service.
For any information request, the Ascoli Calcio 1898 F.C. online shop team. S.p.A. is available and can be contacted at the following e-mail address email@example.com
11. COMMUNICATIONS TO THE CUSTOMER
The Customer acknowledges, accepts and gives his consent to the fact that all communications, notifications, attestations, information, reports and in any case any documentation on the operations performed, referring to the purchase of the Products, will be sent to the e-mail address indicated at at the time of registration, with the possibility of downloading the information on a durable medium in the manner and within the limits provided by the Site.
The information aimed at the conclusion of the contract will be subject to art. 12, of Legislative Decree 70/2003 and, as regards the protection of confidentiality, will be subject to the legislation referred to in Legislative Decree 196/2003. The Customer undertakes to receive information on the methods of processing personal data by accessing the Privacy section of the Site to which reference is made expressly.
14. APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION
14.1 These General Conditions of Sale are governed by Italian law and will be interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the country of habitual residence of the Customer. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes relating to and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the Customer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law or, at the choice of the consumer in case of action taken by the consumer himself, by the Court. of Ascoli Piceno. If the Customer acts instead in the exercise of his business, commercial, craft or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Ascoli Piceno.
15. MODIFICATION AND UPDATE
Ascoli Calcio 1898 F.C. S.p.A. may make changes or amendments to these General Conditions of Sale at any time. Therefore, the Customer will be required to accept only the General Conditions of Sale in force at the time of the relative purchase. The new General Conditions of Sale will be effective from the date of publication on the website www.ascolicalcio1898.it/store and in relation to purchase orders submitted after that date.